Louver Shop Customer Testimonials - Page 30 Of 61
We Don’t Say We’re the Best. Our Customers Do.
We’d be happy to tell you why our exemplary customer service and American-manufactured window treatments set us apart.
However, we’re believers in letting actions speak for themselves.
We don’t say we’re the best at shutters, blinds and shades. Our pleased customers do.
Communication from the beginning was poor. I had to track the salesman to get an appointment. He gave me a good price and I love the finished product. It took an exceptionally long time for the shutters to come in. One thing was wrong either the ends of bipass sliding shutters. One panel was damaged and had to be returned for refinishing. That took weeks to come in. I knew the product and that’s why I bought from this company.
Perfect measure, perfect install, waiting time was only set back but l knew it from w start
I want to start by saying this is the 3rd or 4th time I have used the Nashville Louver Shoppe and the the first time in recent years that I have been frustrated. This order took many weeks longer than expected or promised and then when the order arrived I was disappointed in the way the cut out around the door handle was treated, in that only the top part of the shutter was cut away and the part that goes against the door was not. In fact, the way it was treated caused the entire shutter to have to be offset by about a quarter inch because there was no cut out against the door where the door knob is located and it pushed the shutter to the left about 1/4 inch. I know with COVID everything is wonky and truly Bob and Shay of the Nashville franchise have been so easy to work with in the past that I feel this was mostly an aberration. But still - -communication should have been much better to let us know the status of our order and the unusual way they cut out around the door knob and moved over the entire shutter looks a little sloppy to me. Detail is everything when you are dealing with interior design features.
Excellent price and product. It turned out over and above our expectations
Our plantation shutters were just installed today from The Louver Shop of Columbus! Charlie & Jenni and their installer, Cieko, are the BEST! We’re are so pleased and thrilled with their company and with our finished product. We highly recommend them for all your window treatments. Even during these challenging times, they were able to get our shutters installed as quoted - which is difficult for many companies to do these days. Cieko is extremely talented and so meticulous with the installation. The entire experience was fabulous, and we’re so glad we decided to go with The Louver Shop for our new home. Thank you! Christine G. (Lewis Center, Ohio)
Totally satisfied with our experience. Nice people to deal with. Very professional!
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